Privacy Policy

Effective Date: 4/10/2025

NextGear Transport ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share your information.

1. Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Pickup and delivery addresses
Vehicle information
Communication preferences (including SMS opt-ins)

2. How We Use Your Information

We use your personal information to:

Provide and manage vehicle transport services
Communicate with you about quotes, scheduling, and delivery updates
Send important updates via SMS and email
Improve our services and customer experience

3. Information Sharing

We do not sell your personal information.
We may share your information only with:

Authorized drivers and carriers for scheduling and delivery
Internal staff and contractors who need it to perform services
Legal authorities, if required by law

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. SMS & Communication Consent

By opting into SMS from a web form or any other medium, you are agreeing to receive SMS messages from NextGear Transport.

These messages may include, but are not limited to:

Quote confirmations
Vehicle pickup & delivery scheduling
Appointment reminders
Driver arrival notifications
Vehicle status updates
Billing or payment-related communications

Message frequency may vary.
Message and data rates may apply.

To opt out at any time, reply STOP to any message.
For assistance, reply HELP or visit: https://nextgeartransport.com

By subscribing, you acknowledge and agree to receive such messages from NextGear Transport to the mobile number provided. SMS consent is used solely for operational purposes and is not shared with third parties or affiliates for marketing purposes.

See Privacy Policy: https://nextgeartransport.com/privacy-policy

5. Security

We implement reasonable measures to protect your personal information from unauthorized access or disclosure.

6. Your Rights

You may contact us at any time to:

Request access to your information
Update or correct your information
Withdraw consent or opt out of communications